Restaurant Manager – Orion by Alex Webb | United Kingdom 🇬🇧

About Orion by Alex Webb

Orion by Alex Webb is an upcoming fine-dining restaurant in the United Kingdom founded by Chef Alex Webb, the celebrated winner of MasterChef: The Professionals 2020. Orion represents a new era of modern British gastronomy, combining precision, artistry, and exceptional service to create an unforgettable dining experience.

As we prepare to launch, Orion seeks an experienced and passionate Restaurant Manager to lead the front-of-house operations, ensuring seamless service, team excellence, and an exceptional guest journey reflective of Chef Webb’s award-winning vision.

Position: Restaurant Manager

Department: Front of House / Operations

Reports To: General Manager / Executive Chef

Location: United Kingdom 🇬🇧

Employment Type: Full-Time | Permanent

Role Overview

The Restaurant Manager will be the driving force behind Orion’s service excellence — leading, training, and inspiring the front-of-house team to deliver a world-class guest experience. You will work in close partnership with Chef Alex Webb and the culinary team to maintain the restaurant’s fine-dining standards, operational efficiency, and brand reputation.

This role requires strong leadership, refined hospitality expertise, and a deep understanding of luxury guest service.

Key Responsibilities

1. Leadership & Team Management

• Recruit, train, and supervise all front-of-house staff including hosts, servers, sommeliers, and bartenders.
• Lead daily briefings to communicate menu changes, service standards, and guest preferences.
• Foster a culture of professionalism, passion, and teamwork.
• Conduct performance evaluations and provide coaching to improve team efficiency.

2. Guest Experience & Service Excellence

• Ensure every guest receives a memorable, personalized, and seamless dining experience from arrival to departure.
• Anticipate guest needs, resolve complaints professionally, and maintain a positive atmosphere in the dining room.
• Uphold the restaurant’s fine-dining etiquette and service sequence at all times.
• Engage with guests, promote the brand, and enhance return visits through genuine hospitality.

3. Operational Oversight

• Manage daily restaurant operations including reservations, table allocations, and service flow.
• Work closely with the culinary and beverage teams to ensure coordination between kitchen and service.
• Oversee setup, cleanliness, and ambiance of dining areas according to Orion’s design standards.
• Monitor service timing, table turnover, and staff deployment for maximum efficiency.

4. Financial Management

• Assist with budgeting, forecasting, and revenue reporting.
• Manage cash handling, POS operations, and daily reconciliation.
• Monitor inventory, cost of sales, and waste reduction.
• Upsell wine pairings and tasting menu experiences to optimize average spend per guest.

5. Compliance & Standards

• Ensure all UK hospitality regulations, including Health & Safety (HSE), Food Standards Agency (FSA), and Alcohol Licensing laws, are strictly followed.
• Maintain meticulous records for hygiene, fire safety, and staff training compliance.
• Guarantee a safe working environment for both guests and staff.

6. Collaboration & Brand Development

• Work directly with Chef Alex Webb and the marketing team to represent the Orion brand in media, events, and promotions.
• Participate in menu tastings and provide guest feedback to enhance culinary creativity.
• Support PR events, pop-up dinners, and brand partnerships to expand Orion’s visibility within the UK fine-dining scene.

Requirements – Restaurant Manager (Fine Dining UK Standards)

Essential Qualifications & Experience

• Minimum 5+ years of experience in a managerial or senior supervisory role within fine-dining or Michelin-level establishments.
• Strong leadership and interpersonal skills with the ability to inspire and motivate a diverse team.
• Excellent knowledge of wine service, food pairing, and luxury hospitality operations.
• Proven record in achieving high guest satisfaction scores and revenue targets.
• Familiarity with reservation systems (SevenRooms, OpenTable, ResDiary) and POS technology.
• Professional appearance, articulate communication, and exceptional customer service ethics.
• Fluent in English (additional languages a plus).

Desirable Attributes

• WSET Level 2 or higher certification in wine & spirits.
• Experience in restaurant openings or pre-launch operations.
• Understanding of modern British cuisine and fine-dining guest expectations.
• Innovative mindset with attention to detail in guest relations and service flow.
• A natural host with charisma, empathy, and diplomacy.

Compensation & Benefits

• Competitive UK salary commensurate with experience.
• Monthly service charge and performance-based incentives.
• Meals provided on duty.
• Paid holidays and pension contribution.
• Opportunities for professional growth and leadership development.
• Training and mentorship from Chef Alex Webb and the management team.

Visa & Eligibility

Applicants must have the right to work in the United Kingdom.
Exceptional international applicants may be considered under the UK Skilled Worker Visa (Hospitality Code: 5436 – Hotel and Restaurant Managers), depending on eligibility.

How to Apply

📧 Submit your CV, cover letter, and professional references to:
careers@orionbyalexwebb.com
Subject: Application – Restaurant Manager (Your Full Name)

🌐 Apply directly at:
https://orionbyalexwebb.com